Last Updated on 27 September 2023

Privacy Policy

We highly value your privacy at ISDS, and our Privacy Policy explains how we collect, use, and safeguard your personal information.

Introduction

This policy is provided by Integrated Software Data Limited (“ISDS”). At ISDS, we value your privacy and are committed to safeguarding your personal information. All personal information that provided will be protected and kept confidential among our affiliates, representatives, and privies. Throughout the website, the terms “we”, “us” and “our” refer to ISDS. This Privacy Policy explains how we collect, use, share and protect your personal information in connection with your relationship with us as a user or potential user. It applies to all our clients, potential clients, consultants, partners, technicians and every other person we hold information about. This policy also sets out your rights and who you may contact for further information or complaints. You agree to this Privacy Policy by visiting our website and when you use our services. Your use of our services, and any dispute over privacy is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. Our Terms of Use is hereby incorporated by reference into this Policy.

Our policies are created to provide protection of the confidentiality and security of our user's personal information. We only require the minimum amount of personal information needed to provide our service to our users. Our privacy standards are in compliance with the National Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).

Policy Overview.

This Privacy Policy describes the process involved in the acquisition, processing, porting, storage, and disposal of your personal data in connection with our websites, portals, web applications, tools, and services. This Privacy Policy also governs your rights regarding the foregoing.

Scope and Consent.

This policy is enforced after you consent to it when you sign-up, and access our products, services, content, technology or functions offered from our website, software application, and other platforms. However, ISDS shall not be responsible for the handling of information gotten by third-party users/sites through the use of our tools, portal, and services and will not be held liable for any breach or misuse of collected information.

Data Subject Rights.

You have rights under the Law in relation to your personal data. You have the right to:

Request access to your personal data:

This is commonly known as a “data subject access request”. This enables you to receive a copy of the personal data we hold about you and to verify that it is been processed lawfully.

Request correction of the personal data that we hold about you:

This enables you to correct any incomplete or inaccurate data we hold about you, although we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data:

This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be communicated to you, if applicable, at the time of your request.

Object to processing of your personal data:

Where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction or deletion of processing of your personal data:

You can request a restriction or deletion of your personal data based on the following:

- Non-legitimate grounds for the processing

- Unlawful processing

- Erasure is required for compliance with a legal obligation.

- Inaccuracy of personal data. - Change in initial purpose.

Request the transfer of your personal data to you or a third party:

We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time:

This applies where we are relying on your consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We highly recommend that if this is the case at the time of reading this, kindly withdraw your consent immediately.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by Contacting Us via the appropriate channel. All requests shall be made in writing to the Data Protection Officer via email at [Provide email address here].

All requests shall be made in writing to the Data Protection Officer via email at hr.admin@isdservices .org

Use of personal information.

The collection and use of personal data by ISDS is guided by certain principles. These principles state that personal data should:

be processed fairly, lawfully and in a transparent manner.

be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with such purposes.

be adequate, relevant and limited to what is necessary to fulfill the purpose of processing.

be accurate and, where necessary, up to date.

Not be kept for longer than necessary for the purpose of processing.

be processed in accordance with the data subject's rights.

be kept safe from unauthorized processing, and accidental loss, damage or destruction using adequate technical and organizational measures.

to enable us to give you the best service/product and the best and most secure experience.

Personal Data Collected and Used in ISDS.

We collect the following personal information in order to provide a personalized and improved experience. Personal Data may be given to us directly by you or by people or companies authorized by you to act on your behalf. We may also collect Personal Data about you from third parties in connection with our services. No Personal Data about you will be collected without your consent.

Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide the services envisaged or requested.

Automatic Information:

In general, website visitors do not need to provide personalized information to ISDS. We may collect “aggregate data,” i.e., group data with no personal identifiers such as IP address, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, and standard web log data and other information.

We use this aggregate data to help us understand how the Sites are being used and to improve usability. We also use it to enhance the quality and availability of products and services we offer.

Provided Information: